Privacy Policy
Adherence to Data Protection Standards In accordance with the General Data Protection Regulation 2016/679 (GDPR) and the Spanish Organic Law 3/2018, of December 5, on Personal Data Protection and Digital Rights Guarantee, PROPERTYSPAIN (“we” or “us”) is committed to transparently handling the personal data of our partner agencies and users (“you”). Our goal is to ensure clarity in how your personal information is managed and to help you understand your legal rights.
Our Role as Data Controller Contact Information: Name: Mr. Alexander Mendoza Phone: +34 677 777 777 Email: info@webcomplete.io
Types of Information Collected The personal data we process may include:
- Your name, postcode, email, or phone number when you register as a website user.
- Your name, email, address, or phone number when you register as a partner agency.
- Additional information provided via email inquiries or telephone communications.
Data Protection Principles We Follow We adhere to key principles under the GDPR, including:
- Lawfulness, fairness, and transparency
- Purpose limitation
- Data minimisation
- Accuracy
- Storage limitation
- Integrity and confidentiality (security)
- Accountability
Collection and Use of Information Our legal basis for processing your data includes:
- Your explicit consent, which can be withdrawn at any time.
- Contractual agreements (specific to partner agencies).
We use your information exclusively for:
- Registration as a website user or partner agency.
Disclosure of Information A) For Website Users: Your data is used to match property searches to your preferences. We do not share your personal data with partner agencies; any contact with them is initiated by you.
B) For Partner Agencies: Your data is used for potential inclusion in our network, subject to meeting our selection criteria and agreement terms.
Legal obligations may require us to share your information in certain circumstances.
Storage and Retention of Your Information Your data is securely stored on encrypted servers in Amsterdam, The Netherlands. We retain your data for a maximum of 5 years of inactivity, after which it is permanently deleted from our systems.
Your Data Protection Rights You have the right to access, rectify, erase, restrict, object to processing, and transfer your data. Requests can be made at no charge and will be responded to within one month.
How to File a Complaint If you are dissatisfied with our data processing, you can file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) or the relevant authority in your country.